From the moment we arrived, we received five star service. Welcomed with a delicious agua fresca (cold water flavoured with mint tea and lemon) and impeccable service from the bellboy and reception staff, we knew that we would have a fantastic stay.
The other areas of the hotel are also kept immaculately clean and tidy and every member of staff goes out of their way to make you feel welcome and assured that every need is catered to, without being overbearing or interfering.
The food was also very good and reasonably priced for a hotel of this calibre, for example, the breakfast buffet served in the bar was $300 (around £15) and the extensive menu during the day and evening offer a wide range of food and drinks.
We enjoyed the hotel's outdoor swimming pool and whirlpool, it was so lovely to be in an outside swimming pool during the rain and we were provided with towels and bottled water upon going in the deliciously warm whirlpool with water jets. It's small touches like these that make this hotel stand out. The spa also looked very inviting with a range of massage and other beauty treatments.
This hotel was an oasis of calm and tranquility in the huge metropolis of Mexico City and gave us the perfect opportunity to wind down and contemplate over the past year in my second home, Mexico.
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